Last updated: February 2026
Information We Collect
When you contact Locksmith Ballito through our website, phone, or email, we may collect:
- Your name and contact details (phone number, email address)
- Your address or location (to dispatch our mobile service)
- Details about the service you require
- Vehicle information (for automotive key services)
How We Use Your Information
We use the information we collect to:
- Provide the locksmith services you've requested
- Respond to your enquiries and provide quotes
- Dispatch our mobile technicians to your location
- Send you invoices and service documentation
- Improve our services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only when necessary to complete the service you've requested or as required by law.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
Contact Us
If you have any questions about this privacy policy, please contact us:
- Phone: 031 000 0000
- Email: info@locksmithballito.co.za